The Language and Behaviour (LAB) Profile is an invaluable tool for coaches. It covers 14 patterns (or metaprogrammes) that are invisible to the untrained eye but very easy to spot once you know how to pay attention. In this session, you’ll get an overview of the profile and how it can be used by coaches. Dianne will explain three of the patterns and show you how to spot them in your client. You will also experience using the patterns in a coaching conversation.